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Terms & Conditions

Last updated: February 2025

1. Acceptance of Terms

Welcome to Umply. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vaccaro Ventures LLC ("Company," "we," "us," or "our"), governing your access to and use of the Umply and Umply Live applications, websites, and all related services (collectively, the "Services").

By accessing, downloading, installing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. Your continued use of the Services following any such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

2. Description of Services

Vaccaro Ventures LLC operates two interconnected applications that form the Umply platform:

2.1 Umply (League Management Application)

Umply is a comprehensive league management platform designed for youth sports organizations. The Umply application provides the following services:

  • Schedule Generation: Automated creation of balanced game schedules considering field availability, team preferences, and fairness constraints.
  • Intelligent Official Assignment: Automated matching of officials to games based on availability, proximity, workload balance, skill level, and assignment history.
  • Payment Processing: Secure financial transactions through integrated Stripe Connect, including league fee collection, official payouts, and automated financial reporting.
  • Communication Suite: In-app messaging, group chats, league-wide announcements, and push notifications for all league participants.
  • Team and Division Management: Roster management, division standings, bracket generation, and tournament organization.
  • Administrative Tools: Reporting dashboards, user management, role-based access controls, and league configuration settings.

2.2 Umply Live (Game Tracking and Analytics Application)

Umply Live is a professional-grade game tracking and analytics platform for youth sports. The Umply Live application provides the following services:

  • Play-by-Play Game Tracking: Detailed recording of every play and event during a game, including sport-specific actions and outcomes.
  • Real-Time Statistics: Automatic calculation and display of comprehensive statistics tailored to each sport.
  • Advanced Analytics: Intelligent game summaries, predictive analytics, performance visualizations, and player development recommendations.
  • Video Integration: Video clip recording with automatic tagging and synchronization to game events.
  • Live Spectator Views: Real-time game updates accessible to parents, fans, and other spectators remotely.
  • Offline Mode: Full game tracking capability without internet connectivity, with automatic cloud synchronization when connectivity is restored.

2.3 Platform Integration

The Umply and Umply Live applications are designed to work together as a unified ecosystem. Schedules created in Umply automatically appear in Umply Live, and game data recorded in Umply Live syncs back to the Umply management platform in real time. Users may use either or both applications depending on their role and subscription.

3. Account Registration

3.1 Eligibility

You must be at least eighteen (18) years of age to create an account and use our Services. By registering for an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are registering on behalf of a league, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3.2 Account Information

When creating an account, you agree to provide accurate, current, and complete information as prompted by the registration process. You further agree to update your information promptly to keep it accurate, current, and complete. Providing false, inaccurate, outdated, or incomplete information may result in the suspension or termination of your account.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any authentication tokens. You agree to:

  • Create a strong, unique password for your Umply account.
  • Not share your account credentials with any third party.
  • Notify us immediately at contact@umply.app if you suspect any unauthorized access to or use of your account.
  • Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

3.4 One Account Per Person

Each individual may maintain only one account. Creating multiple accounts for the purpose of circumventing restrictions, abusing promotions, or any other deceptive purpose is strictly prohibited and may result in the termination of all associated accounts.

4. Subscription Plans and Billing

4.1 Umply App Subscription Tiers

The Umply league management application is available under the following subscription plans:

  • Small League Plan: $250 per year. Designed for smaller leagues with basic management needs, including core scheduling, official assignment, and communication features.
  • Standard Plan: $900 per year. Designed for mid-sized leagues requiring advanced features, including automated scheduling, automated payment processing, and enhanced reporting.
  • Enterprise Plan: $2,500 per year. Designed for large organizations and multi-league operations, including premium support, custom integrations, advanced analytics, and dedicated account management.

4.2 Umply Live Subscription Plans

The Umply Live game tracking and analytics application is available under the following subscription plans:

  • Monthly Plan: $14.99 per month. Full access to all Umply Live features on a month-to-month basis.
  • Annual Plan: $114.99 per year. Full access to all Umply Live features at a discounted annual rate.

4.3 Free Trials

We may offer free trial periods for our Services at our discretion. During a free trial, you will have access to the features included in the applicable subscription plan at no charge. Unless you cancel before the trial period expires, your subscription will automatically convert to a paid subscription, and your designated payment method will be charged the applicable subscription fee. Free trial availability, duration, and terms may vary and are subject to change at any time without notice.

4.4 Auto-Renewal

All subscription plans automatically renew at the end of each billing period (monthly or annually, as applicable) unless you cancel your subscription before the renewal date. By subscribing, you authorize us to charge your designated payment method for the applicable subscription fee upon each renewal. The renewal rate will be the then-current subscription price unless we have provided you with prior notice of a price change.

4.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at contact@umply.app. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period.
  • You will not be charged for any subsequent billing periods.
  • No partial refunds will be issued for unused portions of a billing period.
  • You will retain access to your data in accordance with our data retention policies described in our Privacy Policy.

4.6 Price Changes

We reserve the right to change our subscription prices at any time. If we change the price of a subscription plan, we will provide you with at least thirty (30) days' advance notice before the new price takes effect. Your continued use of the Services after the price change takes effect constitutes your acceptance of the new price.

4.7 Refunds

Except as required by applicable law, all subscription payments are non-refundable. If you believe you have been charged in error, please contact us at contact@umply.app within thirty (30) days of the charge, and we will review your request on a case-by-case basis.

5. Payment Processing

5.1 Stripe Connect

Our Services use Stripe Connect, a payment processing platform provided by Stripe, Inc. ("Stripe"), to facilitate financial transactions between league administrators, officials, and other users. By using payment features within the Services, you agree to be bound by Stripe's Connected Account Agreement and Terms of Service, as applicable.

5.2 Transaction Fees

Payment transactions processed through the Services are subject to a platform transaction fee of $1.25 per transaction, in addition to standard payment processing fees of 2.9% plus $0.30 per transaction charged by Stripe. These fees may be passed through to the league, the paying party, or allocated as determined by the league administrator's configuration settings. We reserve the right to adjust fee structures with prior notice to affected users.

5.3 Payouts

Official payouts and other disbursements are processed through Stripe Connect. Payout timing depends on Stripe's processing schedule and the receiving party's bank or financial institution. Typically, payouts are initiated automatically following the completion of a game or event, subject to any applicable review periods. We are not responsible for delays caused by Stripe, your financial institution, or any other third party involved in the payout process.

5.4 Financial Responsibility

You are responsible for all charges incurred through your account, including applicable taxes. League administrators are responsible for ensuring that payment configurations within their leagues comply with applicable laws and regulations. We do not provide tax, legal, or accounting advice, and you should consult with your own professional advisors regarding your financial obligations.

6. User Conduct

6.1 Acceptable Use

You agree to use the Services only for their intended purposes and in compliance with all applicable laws and regulations. You agree that you will not:

  • Use the Services for any unlawful, fraudulent, or deceptive purpose.
  • Interfere with or disrupt the operation of the Services or the servers or networks used to make the Services available.
  • Attempt to gain unauthorized access to any portion of the Services, other user accounts, or any systems or networks connected to the Services.
  • Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Services without our express written permission.
  • Upload, transmit, or distribute any viruses, malware, or other harmful code.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices contained in the Services.

6.2 Fair Play and Integrity

The integrity of the sports leagues and games facilitated by our Services is of paramount importance. You agree that you will not:

  • Manipulate, falsify, or intentionally enter inaccurate game data, scores, statistics, or other records.
  • Engage in or facilitate any form of cheating, match-fixing, or unsportsmanlike conduct through the Services.
  • Exploit bugs, glitches, or vulnerabilities in the Services to gain an unfair advantage or to corrupt data.
  • Use the Services to facilitate gambling or any other activity that violates the rules and spirit of youth sports.

6.3 Respectful Conduct

Our Services serve communities that include children, families, and volunteers. You agree that you will not:

  • Harass, threaten, intimidate, bully, or abuse any other user of the Services.
  • Post or transmit any content that is defamatory, obscene, pornographic, hateful, discriminatory, or otherwise objectionable.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
  • Stalk, dox, or collect personally identifiable information about other users without their consent.
  • Engage in any conduct that could reasonably be expected to create a hostile, unsafe, or unwelcoming environment for any participant.

6.4 Consequences of Violations

We reserve the right to investigate and take appropriate action against any user who violates these conduct standards, including but not limited to issuing warnings, suspending or terminating accounts, removing content, reporting violations to law enforcement, and pursuing any available legal remedies.

7. Intellectual Property

7.1 Ownership

All intellectual property rights in and to the Services, including but not limited to all software, code, algorithms, designs, graphics, logos, trademarks, service marks, trade names, text, images, audio, video, data compilations, and other content and materials (collectively, "Company IP"), are owned by or licensed to Vaccaro Ventures LLC. These Terms do not grant you any right, title, or interest in any Company IP except for the limited license to use the Services as expressly set forth herein.

7.2 Trademarks

"Umply," "Umply Live," the Umply logo, and all related names, logos, product and service names, designs, and slogans are trademarks or service marks of Vaccaro Ventures LLC. You may not use these marks without our prior written permission. All other trademarks, registered trademarks, product names, and company names or logos mentioned in the Services are the property of their respective owners.

7.3 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal or internal business purposes. This license does not include the right to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Company IP.
  • Use the Services or any Company IP for any commercial purpose not expressly permitted by these Terms.
  • Use data mining, robots, or similar data gathering or extraction methods on the Services.

7.4 Feedback

If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Services ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we are free to use, disclose, reproduce, license, and otherwise exploit the Feedback in any manner without any obligation or compensation to you.

8. User Content

8.1 Ownership of User Content

You retain all ownership rights in any content, data, information, and materials that you submit, upload, post, or otherwise make available through the Services ("User Content"), including but not limited to game data, statistics, rosters, schedules, messages, photos, videos, and other materials.

8.2 License Grant

By submitting User Content through the Services, you grant Vaccaro Ventures LLC a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from your User Content, solely for the purposes of operating, providing, improving, and promoting the Services. This license continues for as long as your User Content remains on the Services, and for a reasonable period thereafter to allow for the orderly wind-down of its use.

8.3 User Representations

You represent and warrant that:

  • You own or have the necessary rights, licenses, and permissions to submit your User Content and to grant the license described above.
  • Your User Content does not infringe, misappropriate, or violate the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.
  • Your User Content does not violate any applicable law or regulation.
  • Your User Content does not contain any viruses, malware, or other harmful code.

8.4 Content Removal

We reserve the right, but have no obligation, to review, monitor, edit, or remove any User Content at our sole discretion, including User Content that we determine violates these Terms or is otherwise objectionable. We are not responsible for any User Content posted by users of the Services.

9. Privacy

Your privacy is important to us. Our collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the data practices described in our Privacy Policy.

Please review our Privacy Policy carefully to understand how we handle your personal information, including information about minors who may participate in leagues managed through the Services.

10. Third-Party Services

10.1 Third-Party Integrations

Our Services integrate with and rely upon certain third-party services and platforms, including but not limited to:

  • Firebase (Google): We use Firebase for authentication, real-time database functionality, cloud storage, push notifications, and other backend services. Your use of these features is subject to Google's Terms of Service and Privacy Policy.
  • Stripe: We use Stripe for payment processing as described in Section 5. Your use of Stripe's services is subject to the Stripe Terms of Service and Stripe Privacy Policy.
  • Apple App Store: If you download or access Umply Live through the Apple App Store, your use is also subject to the Apple Licensed Application End User License Agreement and Apple's Terms of Service.
  • Google Play Store: If you download or access Umply Live through the Google Play Store, your use is also subject to the Google Play Terms of Service.

10.2 No Endorsement

The inclusion of third-party services within our platform does not constitute an endorsement, guarantee, or recommendation of those services by Vaccaro Ventures LLC. We are not responsible for the availability, accuracy, content, or practices of any third-party services, and your use of such services is at your own risk.

10.3 Third-Party Links

The Services may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for the content, products, or services offered by third parties. Your interactions with any third-party website or service are solely between you and that third party.

11. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VACCARO VENTURES LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
  • WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
  • ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  • ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION, DATA, OR CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO GAME STATISTICS, SCHEDULES, AND GENERATED ANALYTICS.
  • ANY WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

You acknowledge that the automated features of the Services, including scheduling algorithms, official assignment, and analytics, are based on automated processes that may not be perfect. We do not guarantee the accuracy of any generated content, recommendations, or decisions.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the exclusions will apply to the fullest extent permitted by applicable law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VACCARO VENTURES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR:

  1. Indirect Damages: Any indirect, incidental, special, consequential, punitive, or exemplary damages, regardless of the cause of action or the theory of liability, even if we have been advised of the possibility of such damages. This includes, without limitation, damages for loss of profits, revenue, data, goodwill, business opportunities, or other intangible losses.
  2. Service Interruptions: Any damages arising from interruptions, delays, or errors in the Services, including but not limited to the loss of game data, scheduling errors, or payment processing failures.
  3. Third-Party Actions: Any damages arising from the actions or omissions of third parties, including other users of the Services, payment processors, cloud service providers, or app store operators.
  4. User Content: Any damages arising from User Content submitted by you or other users of the Services.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

The limitations of liability set forth in this section shall apply to the fullest extent permitted by law in the applicable jurisdiction. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Vaccaro Ventures LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

  • Your use of or access to the Services.
  • Your violation of these Terms or any applicable law or regulation.
  • Your User Content or any content you submit, post, or transmit through the Services.
  • Your violation of any rights of any third party, including intellectual property rights, privacy rights, or publicity rights.
  • Any dispute between you and any other user of the Services.
  • Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us at contact@umply.app or through your account settings. Upon termination, your right to use the Services will immediately cease, and any active subscriptions will be canceled in accordance with Section 4.5.

14.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without cause and with or without notice, including but not limited to situations where:

  • You breach any provision of these Terms.
  • We are required to do so by law or a valid legal process.
  • We reasonably believe that your conduct creates liability or risk for us, other users, or third parties.
  • Your account has been inactive for an extended period.
  • We decide to discontinue the Services or any portion thereof.

14.3 Effect of Termination

Upon termination of your account:

  • All licenses and rights granted to you under these Terms will immediately terminate.
  • You must cease all use of the Services.
  • We may, but are not obligated to, delete your account data in accordance with our Privacy Policy and applicable data retention requirements.
  • Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 8 (User Content), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), and 16 (Governing Law).

15. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will:

  • Update the "Last updated" date at the top of this page.
  • Provide notice of the changes through the Services, by email, or by other reasonable means.
  • Give you at least thirty (30) days' notice before material changes take effect, where practicable.

Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and terminate your account.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page regularly for changes.

16. Governing Law

16.1 Applicable Law

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States of America, without regard to its conflict of law provisions.

16.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in the State of Wisconsin. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the convenience of such forum.

16.3 Dispute Resolution

Before initiating any formal legal proceedings, you agree to first contact us at contact@umply.app and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations for a period of at least thirty (30) days from the date of your initial contact. If the dispute cannot be resolved through informal negotiation, either party may proceed with formal legal action as described above.

16.4 Waiver of Class Actions

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against Vaccaro Ventures LLC.

16.5 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision.

16.6 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Vaccaro Ventures LLC regarding the Services and supersede all prior and contemporaneous agreements, understandings, representations, and warranties, both written and oral, regarding the Services.

16.7 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Vaccaro Ventures LLC.

16.8 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms, or any rights or obligations hereunder, at any time without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

17. Contact Information

If you have any questions, concerns, or comments about these Terms or the Services, please contact us at:

Vaccaro Ventures LLC
Email: contact@umply.app

We will make every effort to respond to your inquiry within a reasonable timeframe.

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